Level: Standard

Work-related requirements for benefit are getting tougher and sanctions more severe and widespread. This course will give you a good understanding of what goes into a claimant commitment and the work-related requirements that people are expected to meet.

You will have a chance to think about how flexibilities in the system might help clients reduce the risk of a sanction. It will also equip you to advocate effectively on behalf of clients who are faced with benefit sanctions.

The course covers:

  • Understanding the claimant commitment
  • Work-related requirements for people with health conditions and caring responsibilities
  • Universal credit and work-related requirements
  • Sanctions – when they apply, how much and for how long
  • Challenging a sanction decision
  • Getting hardship payments
"Very informative and useful"
"More confident now to challenge sanctions"