Introductory

  • Housing benefit and rent arrears


    training course

    In Scotland last year, nearly 2,000 households in the social rented sector were evicted for rent arrears. Helping people get the housing benefit they are entitled to is vital. Large amounts of housing benefit go unclaimed each year with 1.4 million households in the UK not getting the help they should. With universal credit advancing slowly, housing benefit will be around for at least the next five years.

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  • Care leavers and the benefits system


    training course

    Many young people who have been ‘looked after’ by the local authority are excluded from income-related benefits. Instead the local authority is responsible for supporting them. This course looks at the special benefit rules for care leavers and the local authority’s responsibilities towards these young people. We will also be covering the new developments in relation to ‘continuing care’.

    This half-day course covers:

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  • Income maximisation for families


    training course

    This half-day course looks at changes to benefits for people starting a family and families with young children, both in and out of work.

    Maximising income in the early years is vital for children’s health, education and development. This course aims to give frontline workers a basic awareness to help you to identify problems and refer on where appropriate.

    The course covers:

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    Dates:
  • ESA and work capability assessment - an introduction


    training course

    This one-day course gives you an introduction to entitlement to employment and support allowance (ESA), and how ESA will be affected by the introduction of universal credit. Assuming little or no previous experience, this course provides an introduction to the medical assessments that apply for both ESA and UC.

    The course covers:

    • Who is entitled to ESA
    • How the work capability assessment works
    • An introduction to work-related activity
    • What will change for ESA claimants when universal credit is rolled out
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  • PIP and attendance allowance - an introduction


    training course

    This one-day course gives you an introduction to personal independence payment (PIP) and to attendance allowance (AA),  both vitally important benefits for people with disabilities. The course also looks at how disability living allowance (DLA) for adults is changing as a result of the introduction of PIP. This introductory course is aimed at advisers with little or no experience of these benefits. It will give you an understanding of the main rules and help you deal with common problems.

    The course covers:

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    Dates:
  • PIP and attendance allowance - an introduction


    training course

    This one-day course gives you an introduction to personal independence payment (PIP) and to attendance allowance (AA), both vitally important benefits for people with disabilities. This introductory course is aimed at advisers with little or no experience of these benefits. It will give you an understanding of the main rules and help you deal with common problems.

    The course covers:

    • Who is entitled to AA and PIP
    • How to claim
    • Transfer from DLA to PIP

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    Dates:
  • Kinship care, looked after children and the benefits system


    training course

    This course looks at benefit issues where there is social work involvement with a child and their family. It covers kinship care and children looked after by the local authority away from home or away from birth parents eg, in a residential unit or with foster carers.

    It also looks at the implications of recent changes in kinship care assistance and the new Scottish Government Guidance on Support for Kinship Care, as well as addressing the implications of universal credit for kinship carers and for local authorities.

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  • Introduction to welfare rights


    training course

    This five-day course gives you a thorough introduction to means-tested benefits and tax credits. It is essential for anyone starting off as a welfare rights adviser and those who need an understanding of the benefits system.

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  • Income maximisation for carers


    training course

    Becoming a carer of a disabled person often means a drop in household income. Carers may be thinking of leaving work or trying to combine work with care. This one-day course gives an introduction to the main benefits available for carers and explains how to maximise income through benefit checks. It will help you support clients in making decisions about what to claim in or out of work.

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  • Income maximisation for older people


    training course

    Older people commonly do not claim all they are entitled to. This course gives you an introduction to pension credit and aims to help you with effective benefit checks to maximise income.

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