universal credit

  • Universal credit – supporting clients


    training course

    How can you help your service users manage universal credit? With an online system, claiming processes that many find difficult, delays and payment issues that can lead to debt, getting support is vital. You do not need to be an expert to make a difference. This course aims to equip you with the practical knowledge you need to help your service users get the most out of this new benefit and avoid potential pitfalls.

     

    The course covers:

    • What is UC – understanding the basics

    • Knowing which clients are affected – understanding who can claim UC

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  • UC and the WCA – some questions and answers

    Issue 267 (December 2018)
    article

    Simon Osborne answers some common questions about universal credit (UC) and the work capability assessment (WCA).

  • Universal credit - transferring from benefits and tax credits

    Level: Standard

    training course

    This half-day course focuses on the transitional issues for claimants who are moving from legacy benefits and tax credits to universal credit.

    The UC full service is available in all areas of Scotland to almost all client groups. But this does not mean that all claimants have switched to UC. The managed transfer of claimants is set to happen between 2020 and 2024. But what happens in the meantime? This course is intended to equip advisers with the knowledge to give advice on the options claimants may have, and the implications of moving onto UC from benefits and tax credits.

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  • Childcare support for working families

    Level: Basic

    training course

    This half-day course is for people working in childcare and early years, who want to know more about the support available for working families and help them to avoid common benefit problems. It concentrates on who can get help with the costs of childcare through the social security system, and how this interacts with other sources of support, including the tax-free childcare scheme. No previous knowledge of benefits is required.

    It will help you to:

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    Dates:
  • Universal credit


    page

    ARE YOU READY TO MEET THE CHALLENGE OF UNIVERSAL CREDIT?

    Universal credit is the biggest change to our social security system in over sixty years. It will eventually replace many of the current benefits and tax credits for people of working age. With the national roll-out now complete, increasing numbers of people can claim universal credit including families with children, those with health conditions and those in work.

     

  • Universal credit - effective claims


    training course

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    Dates: