• Supporting clients with no money


    This factsheet outlines some of the potential sources of support that may be available when clients are without money because of benefit delays, sanctions or some other crisis.

  • David Webster (Glasgow University) briefings on benefit sanctions

    October 2016

    Dr David Webster is an Honorary Senior Research Fellow (Urban Studies) at the University of Glasgow. His research on the labour market and social impacts of deindustrialisation includes work on incapacity benefit/employment support allowance claims, their relationship to other aspects of worklessness and to population health, and the changing pattern of lone parenthood.

  • Dealing with destitution

    Level: Standard

    training course

    Increasingly advisers are supporting clients who have been left destitute due to a problem with their benefits. This course covers the common causes and focuses on practical steps advisers can take to get benefits (including universal credit) in payment and access other support.

    Read more
  • Once, twice, three times a sanction

    Issue 253 (August 2016)

    Ros White considers recent amendments to the sanction rules.

  • Working the work programme: sanctions

    Issue 252 (June 2016)

    Martin Williams considers some implications of recent caselaw about sanctions and the Work Programme.

  • Dealing with sanctions


    This factsheet explains the basic rules on sanctions, and the exceptions and special circumstances that can apply to lone parents and young people.

  • Benefit sanctions

    May 2016

    Since the election of the Coalition government in 2010, there has been an escalation of benefit sanctions, which have come to play a major role in extreme poverty. This has led to widespread criticism and a series of inquiries and reports, to which this page provides links. To add a report to this page, please contact Kelly Smith:

  • Dealing with sanctions - young people


    This factsheet explains the basic rules about sanctions, how to avoid them and what to do if you are sanctioned. The main focus is on young people, but the main rules are also relevant to anyone claiming working age benefits.

  • EWS policy briefings

    Administrative problems
    Briefings for Scottish Parliament
    Children service's planning
  • Briefing for MPs: Benefit Sanctions Regime (Entitlement to Automatic Hardship Payments) Bill

    January 2016

    Read our briefing for MPs in advance of the Second Reading of the Benefit Sanctions Regime (Entitlement to Automatic Hardship Payments) Bill 2015-16. 

    We are urging MPs to support this Bill which will help to protect families from income crisis and destitution by:

    • Giving everyone who is sanctioned automatic access to a hardship payments
    • Ensuring that all hardship payments are non-repayable